Testimonials

Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.

 

 

 

Danny was great to deal with. I bought a 2016 Polaris Sportsman 450 H O. I live 2 hours away from their shop and made a deal over the phone that couldn't be beat by my 2 local Polaris dealers. When it comes to buying another Polaris, I will definitely make the trip again. Even the mechanic was great to deal with, explained to us in great detail about the machine, loaded the 4 wheeler, and strapped it down. I can't say enough nice things about these guys. I live in Roanoke, VA and there is a large dealer (not Polaris) that seems to have forgotten the customer service aspect and are always rude and cocky to deal with. Unfortunately, I have purchased a sport bike and 2 other 4 wheelers from them in the past. All my business will go Hilltop from here. 

-Garlen Burnette, | Roanoke VA

 

 

 


 

 

"Tried to deal with my local dealer in Beckley. Charges MSRP for everything. Charges to install accessories you buy at the time of purchase. Deal with this place. Great Guy! We saved over $1000.00 for the same Ranger with accessories."

 

-Kevin | Beckley, WV


"I can't say enough about my experience with Dwight and Hilltop Cycle. I was on a 5000 mile journey and called Dwight to schedule an appointment for my 5000 mile service. He opened up for me on a Saturday to do the service. But that is only the start. He lent me his truck to get breakfast, gave me a bottle of ethanol boost and offered me a t-shirt on top of all of that. If I didn't live 1000 miles away, I would make him my regular service dealer. He is a terrific man and I am very grateful to his kindness and hospitality. "

-Steve | Key Largo, FL


"I first met Dwight in 2008 when myself and 2 of my buddies stop in on our way to Hillbilly Days in Pikeville Ky. I tested a Vision and loved the ride. I saw a Hammer on his sales floor that caught my eye. Needless to say I went back and traded for the Hammer. Two years later my household became the proud owner of the Cross Country that we also bought from Dwight. His poker runs are always great to be involved in. All I can say is Hilltop is worth the drive if you want a Victory and you won't be dis appointed!!! The Caudills, James & Rita"

-James | Yadvinville, NC


"Danny Grubb was very friendly and made the purchase of our Polaris Ranger from Hilltop Cycle an easy decision. I expect service will be top notch as well. Stop in you will not be disappointed."

-Neil | Hillsville, VA


"While on vacation in Mt. airy my clutch cable broke .I drove in just as Dwight was flipping the sign to open .told him my situation And he got it in immediately for Dan to start working on. They even gave me a demo bike to go get breakfast. They had me on the road in an hour and did it at a great price. I thought my trip was ruined because of a broken cable but because of their awesome service, It turned out to be just a minor glitch in my vacation"

-Tom | Independence, OH


"I had a flat tire on my Harley Electra Glide up on the blue ridge parkway. Managed to limp into Wytheville on a plugged but leaking rear tire. Called all the area HD dealers they are closed on Mondays. The Honda dealer tried but was unable to help. Found Hilltop on the internet called he had tires in stock. In under one hour I was on the road again. Best service I've ever had anywhere. Great dealership! Thanks Dwight Stan"

-Stan | London, ON


"i have just purchased a used victory v92sc...and had a couple questions regarding servicing ....i called and spoke the Dan in your service dept....he was not only very helpful in answering my questions,but also in getting me more familiar with my bike !! i may be 4.5 hours away...but im making it a point to come meet Dan in person and have him tune my bike to my needs !!! thanks Dan !!"

-Cavin | Fredericksburg, VA


"Just wanted to say thank you for for your excellent service . I had a flat on interstate 81 and you all changed my tire and had me back on the road in a little over an hour . You all were great !!!! Thank you again !!!!!"

-Clint | Edgewood, MD


"Hilltop Cycle is 1st rate dealer in my book! Was traveling on Vacation on 2010 Vision pulling a trailer on 7/9/2011 when I hit something on I 81 near Atkins, VA. that destroyed rear tire. Crippled off Interstate to Comfort Inn. On 7/10/2011 the Desk Clerk there knew owner of Hilltop Cycle and called him at home with my problem. He told me that he would have someone there right after they opened on 7/11. Employee arrived 40 minutes after shop opened (9:10AM)and hauled bike, trailer and us to dealership 25 miles away. Took my Vision straight in to shop and installed new tire and had us back on road at 11:45AM. Even though I was at his mercy, the owner only charged me $328.00 for the tire, install, and tow. I thought this was very reasonable. I can't say enough good about this dealership and if I lived in this area, Hilltop Cycle would be my dealership. Tony Guinn, Clinton, Indiana."

-Tony | Clinton, IN


"saved by the dealer, came through for me when no one else could. and i checked all the dealers no one could get what i wanted. by far the best dealer I've been to"

-Barry | Pfafftown, NC


"Dwight's the man! I drove down from Roanoke cause I'd heard good things about Hilltop. I was undecided as to which model motorcycle I wanted and spent 4-5 hrs. asking questions and comparing. Dwight was helpful, knowledgeable, friendly and patient. A big switch from what I've experienced at other shops. If your looking for a motorcycle you can't beat Victory and Hilltop is the place to get it!"

-Mark | Roanoke, VA


"MADE APPOINTMENT TO SERVICE MY UNIT AND AS I WAS TOLD MY POLARIS WAS SERVICED ON THE DAY AND TIME PROMISED AND I WAS ABLE TO TAKE UNIT BACK ON SAME DAY. A++++ SERVICE."

-JULIO | PINEY CREEK , NC


"My brother and I drove up there to look at the Vision Tour. Everyone was polite and knowledgeable. When we buy our Victory motorcycles, we will be coming here."

-Robert | Tobaccoville, NC


"My wife and I are on our second Victory Motorcycle purchased from Hilltop Cycle. We now have 14K trouble free miles on our 03 TC. Doing business at Hilltop makes you feel like family. Great people, Great Bikes, and Great service. I highly recommend Hilltop Cycle no matter what brand you ride."

-Jim | Wytheville, VA


"I'd like to Thank You for the great 4-wheeler that I got off of you I love it, It was the first 4-wheeler that I have owned you gave me a great deal and it was the best deal that I had gotten all the rest just wanted to give me their junk that had been setting in their way for over 2 yrs. but when I found you all it was the best thing that I had done so Thank you so much and I know that I will enjoy my 4-wheeler to the fullest and I'm trying to put more business your way so hope you have a great day. Your new customer and it was great doing business with you Shannon Nickels"

-Shannon | Raven, VA


"Grate bike at a grate price. Dwight was very helpful. I am very happy with my 07 Victory Jackpot."

-Monte | Gray, TN


"While touring Virginia and North Carolina, the clutch cable on my Kingpin broke. Dwight got a new one installed almost as soon as the bike came through his door. While his mechanic did the repair, Dwight loaned us his truck so we could go get lunch and then gave me a Hilltop hat when I was ready to leave. He is a real gentleman and a pleasure to do business with. The next time I'm in the area I will definitely stop in again."

-Jack | New London, CT


"Owned VICTORY V92 for 2 months, have really enjoyed the bike, the service is excellent and great selection of accessories. Very helpful with answers to questions after the sale."

-Ray & Debbie | Wytheville, VA


"Danny, Thanks for the outstanding service and professionalism you afforded me in getting me back on the road. You did more than I expected and in less time than I could believe. Customer service is alive and well at Hill Top Cycles, I was made to feel as though I was your number one customer! I am the proud owner of the sonic red '03 Classic Cruiser that broke the drive belt in Chilhowie last Thursday (8-24) I was 120 miles from home and found a friend in Wytheville Thanks, Bailey"

-Jerry | Danville, VA


"I have purchased 5 different atv's from Hilltop in the past few years. It is a family oriented business that is very reliable. Service is always timely and friendly."

-William | Hillsville, VA


"It was a real pleasure to walk into this dealership. I was especially pleased with how knowledgeable the staff is, and I was very pleased to be able to test drive a demo bike before deciding on my purchase. The staff takes all the time necessary to answer any questions and the merchandise and bikes are reasonably priced. Would highly recommend anybody looking for a sleek comfortable bike and great customer service to check out this dealer."

-Gerald | Pearisburg, VA


"Great Service, Friendly Staff!"

-Mandy | Sussex, WI